What Are Turjawali Security Officer Duties? Responsibilities, Procedures & Benefits

apa saja Turjawali satpam

Security officers are often seen directing traffic, manning security posts, or patrolling around office areas. However, not many people truly understand the core responsibilities they carry out under the concept of Turjawali. In this article, we'll explain in detail what Turjawali means and why it's essential for maintaining safety and order across various sectors!

Understanding the Concept of Turjawali?

Turjawali is an acronym in Indonesian that stands for Pengaturan (Regulation), Penjagaan (Guarding), Pengawalan (Escorting), and Patroli (Patrolling)—the four core duties of a security officer in the workplace. Although the term originates from law enforcement, it is now widely adopted in private security sectors, especially within corporate or institutional settings.

Turjawali is not merely a routine task; it's an implementation of an integrated security system aimed at fostering a safe, orderly, and conducive work environment. By carrying out Turjawali, security officers can act preventively against security threats and respond swiftly during emergencies.

Read Also: Company Security SOP: Essential Standards That Must Be Implemented

The 4 Core Duties of Turjawali Security Officers

To answer the question, “What are Turjawali security officer duties?”, it's crucial to understand that each component plays a vital role in building a robust security system. Here’s a closer look:

1. Regulation (Pengaturan)

This duty involves ensuring smooth and orderly activity within the guarded area, such as managing vehicle traffic in parking zones, overseeing entry and exit of employees and guests, and maintaining access control to corporate buildings or industrial sites.

Security officers must act quickly in case of irregularities and maintain operational flow without disruptions.

2. Guarding (Penjagaan)

Guarding is one of the most visible security duties. Officers are stationed at strategic points like main gates, building lobbies, or other vital areas requiring strict monitoring. Their responsibilities include checking visitor identification, inspecting belongings, and ensuring no unauthorized individuals enter.

It also involves CCTV monitoring and rapid response to alarms or incident reports.

3. Escorting (Pengawalan)

Security officers may be tasked with escorting people or valuable goods within or outside company premises. This includes safeguarding cash transfers, confidential documents, or important individuals.

Escorts must follow established protocols to guarantee safety and avoid potential threats.

Read Also: 7 Professional Ethics for Security Guards to Ensure Service and Safety

4. Patrolling (Patroli)

Patrolling involves regular rounds through designated routes, both day and night, to detect early signs of security risks and offer reassurance to employees.

Officers must log their observations in daily reports and immediately report any suspicious activity.

Standard Turjawali Procedures

Turjawali duties must follow specific procedures to be effective and meet operational standards. Each security unit typically undergoes structured training that includes traffic management, inspection techniques, patrol patterns, and escort protocols.

Here’s how standard Turjawali operations are conducted:

  • Daily briefing: Officers receive updates from supervisors regarding recent incidents, vulnerable areas, and security priorities.

  • Equipment check: All gear—including flashlights, radios, handcuffs, and uniforms—is inspected before shifts.

  • Access control and traffic regulation: Officers manage the flow of vehicles and people as per SOPs.

  • Strategic guarding: Officers are posted at key points like entrances, control rooms, or storage areas.

  • Scheduled patrols: Officers patrol assigned zones and document findings in logbooks.

  • Escort duties: Officers conduct escort missions for sensitive items, VIP guests, or high-risk activities.

  • Reporting and evaluation: Officers submit end-of-shift reports and attend performance reviews.

The Benefits of Turjawali Implementation in the Workplace

Understanding the duties of Turjawali security officers helps underscore their essential role in maintaining productivity and operational safety. 

Below are key benefits of implementing Turjawali:

1. Enhanced Physical Security

With routine patrols and vigilant guarding, incidents like theft, vandalism, or unauthorized access can be significantly reduced. The presence of trained officers creates a deterrent effect and heightens security awareness across all staff.

2. Organized Operational Flow

Regulation duties are vital for structured work environments. From traffic direction in parking lots to guest and staff access control, these tasks prevent congestion and support operational efficiency—especially in fast-paced or high-density areas.

3. Increased Employee Peace of Mind

When professionals know their workplace is monitored by capable security personnel, they feel safer and more focused. This assurance improves overall morale and productivity.

4. Faster Emergency Response

Regular patrols help detect hazards like small fires, gas leaks, or workplace accidents before they escalate. Quick response time is crucial for minimizing damage and ensuring employee safety.

Read Also: 6 Criteria for Choosing a Reliable Banking Security System

5. Boosted Company Reputation

A secure, well-organized environment reflects professionalism and enhances the company’s image. It fosters trust among clients, partners, and investors, strengthening long-term relationships.

Understanding the core duties of Turjawali is the first step in recognizing the vital role security officers play in creating a safe and productive work environment. From regulation and guarding to escorting and patrolling, each element serves a complementary function within a comprehensive security system. 

If you're looking for ways to enhance workplace security, partnering with a professional outsourcing vendor can be a smart and efficient solution. Trust SOS as your reliable provider of professional security guard services!

Want to Improve Workplace Security? Partner with SOS!

If you're looking to enhance your office or facility’s safety, partnering with a professional security vendor can be the most efficient solution. SOS offers top-tier security services, including trained officers skilled in all Turjawali procedures.

Our team is fully certified by the Indonesian National Police and adheres to the highest standards of training and operational discipline. From access control to emergency response, we’re committed to delivering reliable and integrated security services. 

Contact SOS via WhatsApp today and let us tailor the best protection for your company’s needs!

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